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I have an error 16 on my styliss CX4300 printer so it does…

Customer Question
I have an error...

I have an error 16 on my styliss CX4300 printer so it does not print a document from my computer

Technician's Assistant: What's the make and model of your printer, and can you guesstimate how old it is?

IT is a styliss CX4300

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Lap top lenovo on windows 8.1

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

A COUPLE OF DAYS I was formatting a document and when I wanted to print the interface on my computer said print but the error came up-error on printer.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I WORKED ON THE DOCUMENT IN ZOOM ON THE COMPUTER

Submitted: 10 months ago.Category: Printers
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Answered in 8 minutes by:
10/6/2017
Technician: Md. Sadique, Engineer replied 10 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,663
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Technician: Md. Sadique, Engineer replied 10 months ago

Please go to the control panel > then go to view printers and devices > do you see your printer there?

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Customer reply replied 10 months ago
Mr Sadique,I I do not want to pay aa monthly fee, can I have a once off service from you and then a cancellation and a refund of the extra payment I made in error.
Technician: Md. Sadique, Engineer replied 10 months ago

Yes, you can anytime cancel the subscription and only pay once for this service.

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Customer reply replied 10 months ago
I have already payed R440.00 twice will it still cancel the monthly fee
Technician: Md. Sadique, Engineer replied 10 months ago

You have opened two questions. I canceled one.

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Technician: Md. Sadique, Engineer replied 10 months ago

Don't worry you can cancel your membership anytime you want. But, you have to pay the one-time fees for this.

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Customer reply replied 10 months ago
Before we go on, how do I cancel?
Technician: Md. Sadique, Engineer replied 10 months ago

Please go to this link to cancel your membership: http://ww2.justanswer.com/help/how-can-i-cancel-my-subscription-hl

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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