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Alguien de el departamento de soporte tecnico habla espanol…

Customer Question
Hola alguien de...

Hola alguien de el departamento de soporte tecnico habla espanol estoy experimentando problemsos con mi impresora Epson wf-2650

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

Este preinter lo compre ase mas o menos in ano y el modelo es

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

El modelo de el printer es WORKFORCE WF 2650 y mi computadopra es un PC con windos 10 y tengo problemas para que imprima cualquier cosa no imprime ni desde un trabajo y no imprime desde el escaner ya reemplase los cartuchos de tinta y sigue el problema

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

No se que paso estaba bien solo reemplazamos las tintas I enpezo el problema

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Porfavor copnectame con alguien que me ayude en espanol es mas facil para mi esto si es posible porfavor

Submitted: 10 months ago.Category: Printers
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Answered in 6 minutes by:
10/6/2017
Technician: Md. Sadique, Engineer replied 10 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,661
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hola, soy Sadique. Bienvenido a JustAnswer. Estoy revisando su pregunta ahora y se publicará de nuevo con su respuesta lo antes posible.

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Technician: Md. Sadique, Engineer replied 10 months ago

¿Imprime la página en blanco?
¿Recibe algún mensaje de error mientras intenta imprimir?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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