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I got a TASK alfa Copier a few days ago. It is operating…

Customer Question
I got a TASK...

I got a TASK alfa Copier a few days ago. It is operating fine but we are having a problem setting up the scanning opertion. we tried everything. can you help us. Thank you

Technician's Assistant: What is the machine's exact make and model? And can you guesstimate how old it is?

It is a 250ci

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Well, the guy upstairs gave it to me at no cost.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Everything else seems fine. just trying to use the scanner.

Submitted: 10 months ago.Category: Printers
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Answered in 4 hours by:
10/5/2017
Technician: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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