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I have an Epson Perfection V550 Photo scanner. Is it

Customer Question
I have an Epson...

I have an Epson Perfection V550 Photo scanner. Is it compatible with Windows 10 Home?

Technician's Assistant: What's the make/model number of your printer? How old is it?

I have an Epson Perfection V550 Photo scanner. Is it compatible with Windows 10 Home?

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Dell PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

We just bought the V550 when our other one wouldn't work with Windows 10 Home. So it has been like this from the start.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I would like to deal with this problem first. My printer stopped printing from the websites I go to. My scanner is a stand alone unit & my printer is Epson XP-610 All-In-One.

Submitted: 10 months ago.Category: Printers
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Answered in 1 minute by:
10/5/2017
Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1,321
Experience: 4+ Years in Tech Support
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Yes, the Epson V550 is compatible with Windows 10 Home, but the drivers for Windows 8 will need to be installed to make it work.

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Customer reply replied 10 months ago
How do I install the drivers for Windows 8 & how will it affect my Windows 10 drivers?
Customer reply replied 10 months ago
No.
Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

The driver is only for the Epson V550, so it won't affect any other drivers. Have you installed any other drivers for the V550 yet?

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Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

I apologize, it turns out Epson V550 just released a new driver for Windows 10, so I can go ahead and send you a link to download and install that.

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Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago
Ask Your Own Printers Question
Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to rate my service using the stars at the top of this page. Thank you, ***** ***** a great day!

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Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Hi, I just wanted to check in and make sure that driver worked for you?

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