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Driver missing. Canon ImageClass D530 with Windows 10 or…

Customer Question
Driver missing Technician's Assistant:...

Driver missing

Technician's Assistant: What's the make/model number of your printer? How old is it?

Canon ImageClass D530 with Windows 10 or Vista will not work.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Old computer Win XP broke, trying with other computers

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It has an Error 5 Code after I installed D530 MFDrivers V290W32usEN

Submitted: 11 months ago.Category: Printers
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Answered in 4 minutes by:
10/5/2017
Technician: Chris Lindsey, Computer Hardware Engineer replied 11 months ago
Chris Lindsey
Chris Lindsey, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 373
Experience: IT Technician at Tech Amelia
Verified

Good evening, my name is ***** ***** I will be your Professional Expert.

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Technician: Chris Lindsey, Computer Hardware Engineer replied 11 months ago

The driver will not install on both of your two computers, Windows Vista and 10 correct?

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Technician: Chris Lindsey, Computer Hardware Engineer replied 11 months ago

Good evening. I am following up on your question and would love to continue helping you.

I look forward to your reply.

Chris L

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