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Error print spooler not working. MG2522, I just bought it.

Customer Question
Error print spooler not...

Error print spooler not working

Technician's Assistant: What's the make and model of your printer, and can you guesstimate how old it is?

MG2522, I just bought it

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows xp

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just since trying to install this printer. I

Submitted: 10 months ago.Category: Printers
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Answered in 1 minute by:
10/4/2017
Technician: Jason Jones, Technician replied 10 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,487
Experience: 10+ years work experience.
Verified

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason

Ask Your Own Printers Question
Customer reply replied 10 months ago
How much will it cost
Customer reply replied 10 months ago
No
Technician: Jason Jones, Technician replied 10 months ago

When did this problem begin?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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