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DOES YOUR HELP COST MONEY. BROTHER MFC-J410W. PC ACER LAPTOP…

Customer Question
DOES YOUR HELP COST...

DOES YOUR HELP COST MONEY

Technician's Assistant: What's the make/model number of your printer? How old is it?

BROTHER MFC-J410W

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC ACER LAPTOP WINDOWS 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

NOT SURE MU HUSBAND'S COMPUTER THINKS IT HAS SOMETHING WITH THE WINDOWS UPDATE BUT RAN A DIAGNOSTIC - NO PROBLEM REPORTED

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

DOES YOUR SERVICE COST MONEY

Submitted: 11 months ago.Category: Printers
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Answered in 2 hours by:
10/4/2017
Technician: Tech Ben, Information Systems Manager replied 11 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Printers
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
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