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Cant print. it said to visit www.hpinstantink.com. New last…

Customer Question
Cant print. it...

Cant print. it said to visit www.hpinstantink.com

Technician's Assistant: What's the make/model number of your printer? How old is it?

New last December HPENVY 4520

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Both

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just tried to print email from my phone just now

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It don't print from pc either

Submitted: 10 months ago.Category: Printers
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Answered in 3 minutes by:
10/4/2017
Technician: Specialist Sean S., Computer Support Specialist replied 10 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Printers
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon. My name is ***** ***** I look forward to helping you today. Please let me know more about the issue and we'll start from there to get it resolved.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Printer and Office Equip. Specialist

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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