Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can't get my Samsung phone to find my printer. I just got…

Customer Question
I can't get my...

I can't get my Samsung phone to find my printer

Technician's Assistant: Has your Samsung done this before? And can you guesstimate how old it is?

I just got it 2 days ago

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

A Surface. I have windows10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just bought this phone because my LG phone stopped working

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 18 minutes by:
10/3/2017
Technician: Karthik, Engineer replied 7 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 458
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Printers Question
Technician: Karthik, Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you tell me what is the Make and model of the printer?

Ask Your Own Printers Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,081 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Shefin

Shefin

Printer and Office Equip. Specialist

3,649 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,343 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,152 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,083 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
I cannot get my iPad to recognize my samsunglaser printer. I
I cannot get my iPad to recognize my samsunglaser printer … read more
Harry
Harry
1,644 satisfied customers
My Epson XP-960 is on, good connection to my Wi-Fi, but my
My Epson XP-960 is on, good connection to my Wi-Fi, but my computer says "offline". I can't figure out how to get it back. I have 2 different printers shown in my list: Epson XP-960 Series and Epson 7… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Samsung SCX-5635FN printer, Samsung a/c 8214793646.
Hello I have a Samsung SCX-5635FN printer, Samsung a/c(###) ###-#### It is coming up with an error message: IP Conflict. I can't find a way to fix it and need some help please. Lynn … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
863 satisfied customers
I have just bought a TS5020. Computer is running Win 7.
I have just bought a TS5020. Computer is running Win 7 . Printer will not work. Is Win 7 the problem? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
638 satisfied customers
Samsung Express M301. Paper jams when I place 5 or 6 sheets
Samsung Express M301. Paper jams when I place 5 or 6 sheets of paper in tray.The other day several sheets were fed and jammed. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Bought a new surface computer and can't seem to connect my
bought a new surface computer and can't seem to connect my MX 410 … read more
Ashik
Ashik
Master\u0027s Degree
5,100 satisfied customers
I put in the password to connect the printer to my wifi
i put in the password ***** connect the printer to my wifi connection and it said that it can't connect to this network. the wifi works on my laptop and cell phone but for some reason not with the pri… read more
Cody
Cody
Computer Science
2,285 satisfied customers
I cant get the wireless connection to work between my
I cant get the wireless connection to work between my Surface and the HP Office Jet Pro 6978. the anit-virus blocks the download. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
We just purchased the Epson 3640 and it will not pair ith
we just purchased the Epson 3640 and it will not pair ith our phone or tablets Help. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I can't get the printer to print off the computer, Hp Envy
Hp Envy 4520 All in one series I just bought it about a week ago. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,152 satisfied customers
Can't connect samsung clp315w to my cisco E3200 router, it
can't connect samsung clp315w to my cisco E3200 router … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Im trying to connect it wirless trhough the canon wirless
Im trying to connect it wirless trhough the canon wirless app through my samsung s7 i tried on my surafce 2 tablet but wasnt working either so i thought id have better luck on my phone … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
My laptop Surface pro 3 can't see my printer (Brother
my laptop Surface pro 3 can't see my printer (Brother mFC9130CW ) via network so I can't install its software… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have bought and therefore owned a Lexmark P450 or four
I have bought and therefore owned a Lexmark P450 for three or four years and have used it for printing PICTBRIDGE stills without difficulty occasionally from a Panasonic NV-GS120 camera. Today I bough… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Recently about 2 months ago I bought a 6500 Plus Office Jet.
Recently about 2 months ago I bought a 6500 Plus Office Jet. Which after some difficulty I got it to work but only with a connecting cable, however my desire was to be able to establish a wireless net… read more
Computer-Web-Justin
Computer-Web-Justin
129 satisfied customers
HI, My samsung office printer SCX 4521F has problems with printing. It
HI, My samsung office printer SCX 4521F has problems with printing. It pulls in the paper for about 3" and then stops. This happens 80% of the time. We have 3 of these units and they all have the same… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have a Canon MG5220 printer and its giving Error No. 6C10.
I have a Canon MG5220 printer and it's giving Error No. 6C10. It says turn printer off and then on, and if that doesn't work refer to manual. Well the manual doesn't have an error code reference with … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a nearly 7 year old I-MAC. I also have an hp psc 2510
I have a nearly 7 year old I-MAC. I also have an hp psc 2510 photo-smart all-in-one (printer, FAX, scanner, copier). a few days ago the printer stopped working. it appears that the computer does make … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x