Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have an Envy 7640 and iMac computer I can type letters in…

Customer Question
I have an Envy...

I have an Envy 7640 and iMac computer I can type letters in the iMac and the printer will take them, but I do not know how to print the envelopes Can you help?

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

The printer is Envy 7640 maybe 3/4 years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Is an iMac maybe 3 years old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Never had the need to type envelopes

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No that I know of I am still hook on the rotary phone and the Rolodex

Submitted: 10 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 41 minutes by:
10/3/2017
Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1,350
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own Printers Question
Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Please see these instructions from HP: https://support.hp.com/nz-en/document/c04339981

That will walk you through loading the envelope into your printer. There is both a video and written instructions.

Ask Your Own Printers Question
Technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Please let me know if that helps.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ricky Expert Your Own Question
Ricky Expert
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1,350
1,350 Satisfied Customers
Experience: 4+ Years in Tech Support

Ricky Expert is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a 2 year old HP Envy 7640 printer I was trying to
I have a 2 year old HP Envy 7640 printer I was trying to print a picture, it got jammed I removed the jam but will not print. Message says paper carriage cannot move. I have tried shut down and restar… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
564 satisfied customers
How do I print envelopes on my HP ENVY 7640? HP ENVY 7640. I
How do I print envelopes on my HP ENVY 7640? JA: What's the brand and model of your printer? Customer: HP ENVY 7640 JA: How long has this been going on with your printer? Customer: I have never printe… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
564 satisfied customers
I have an Envy 7640 for about a year. Everything was working
I have an Envy 7640 for about a year. Everything was working find until about a month ago. It keep asking me to load photo paper. I have never used and attempted to use photo paper, always 8 1/2 by 11… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have an hp envy 7640 and have spent hours trying tp print
I have an hp envy 7640 and have spent hours trying tp print envelopes. please help … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a Envy 7640 and don't know how to print envelopes.
I have a Envy 7640 and don't know how to print envelopes. Please help. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My printer, Envy 7640 will not come on line. I have run
My printer, Envy 7640 will not come on line. I have run through the helping information on the printer, but it still won't come on line. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have an Envy 7640 with 2 trays.....photo and full size
I have an Envy 7640 with 2 trays.....photo and full size paper. It will not print photos from the photo tray. It does print them from the bottom tray. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I'd like to know why the HPEnvy 7640 does not print in color
I'd like to know why the HPEnvy 7640 does not print in color after the new color cartridge was installed? … read more
Sean T
Sean T
IT Techncian
High School or GED
9 satisfied customers
New ENVY 7640 Question is how to load 8.5x11 paper? HP Paper
New ENVY 7640 Question is how to load 8.5x11 paper? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have hooked up my new HP Envy 7640, but when I try to
I have hooked up my new HP Envy 7640, but when I try to print, it says that the printer is offline. What do I need to do to get it online? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I bought new HP ENVY 7640 coupled mos.ago. Went through set
Hi. I bought new HP ENVY 7640 coupled mos.ago. Went through set up. Been printing, but few problems. We\hen go into HP Support it does not recognize, but still recognizes old 7r520 … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I just purchased an hpEnvy7640 printer. Am trying to connect
I just purchased an hpEnvy7640 printer. Am trying to connect my printer to my imac. What site do I use to install the printer app onto my imac? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
How can I set up my HPEnvy 7640 printer to scan into my
How can I set up my HPEnvy 7640 printer to scan into my iMac. Right now I either have my computer on-line or my printer hooked to my iMac but they are not on at the same time. If I want to print I hav… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Would you email me step by step instruction so I can use my
Would you email me step by step instruction so I can use my HP5660 printer for printing addresses on N0. 10 envelopes? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Hewlett-Packard - Enterprise WSD Multi-Function Printer,
Hewlett-Packard - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Print - HP ENVY 7640 series - Error 0x800f020b … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have an Envy 4500 printer which has been working until
I have an Envy 4500 printer which has been working until tonight. I typed a letter on Word on my iMac and when I went to print it all I got were blank pages. Called Apple, but they said it was a problem with the printer not the iMac. Why can I not print the letter? Thanks, Pearl. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Recently changed the ink cartridges in my printer (HP ENVY
recently changed the ink cartridges in my printer (HP ENVY 7640 all in one) printer now refuses to print...fax mode appears on screen followed by "printer fails to respond" … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a hp envy 7640 e-aio printer. I have been trying to
I have a hp envy 7640 e-aio printer bundle. I have been trying to print from my phone they keep asking for a password & I cannot find it in my paperwork. how can I find out the password?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x