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Print color was off, did numerous cleans, added ink, now…

Customer Question
Hi, print color was...

Hi, print color was off, did numerous cleans, added ink, now nothing

Technician's Assistant: What's the make/model number of your printer? How old is it?

Espon 2550 uhhh not sure when I bought it

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc, windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just now

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thanks

Submitted: 10 months ago.Category: Printers
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Answered in 40 minutes by:
10/3/2017
Technician: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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11+ yrs experience, inkjets & lasers, from huge to portable

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