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MF8280cw I cannot print 3x5 cards. I have my computer set up…

Customer Question
MF8280cw I cannot print...

MF8280cw I cannot print 3x5 cards. I have my computer set up with 3x5. I have the printer set up for 3x5 heavy paper, and it just won' print. no error message. It just stops

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

MF8280cw 4 or 5 years old. Prints anything else

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Never tried 3x5s before but had been able to print small envelopes

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No I think that covers it

Submitted: 10 months ago.Category: Printers
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Answered in 9 hours by:
10/3/2017
Technician: Bhavik Joshi, Computer Software Engineer replied 10 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Printers
Satisfied Customers: 1,005
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Technician: Bhavik Joshi, Computer Software Engineer replied 10 months ago

How you are trying to print it. Using manual feed slot or paper drawer

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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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