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I am looking for a printer tthat works. It is cannon pixma…

Customer Question
I am looking for...

I am looking for a printer tthat works

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

It is cannon pixma mg2520

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Ihas been almost 3 weeks i tried to install it but it did not work for me

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I just need a printer that works with this chrome thank you

Submitted: 10 months ago.Category: Printers
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 10 months ago
whenever i tried to install the printer the banswerb i got was this file designed for a pc using windows softwareos
Customer reply replied 10 months ago
acer chromebook R13
Answered in 16 minutes by:
10/2/2017
Technician: jeffreybongers, Engineer replied 10 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,027
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you tried updating the drivers and firmware of the pixma mg2520 printer?

Kind regards,

Jeffrey

Ask Your Own Printers Question
Customer reply replied 10 months ago
it is brand new printer i just had for a monthor 6 wee
Technician: jeffreybongers, Engineer replied 10 months ago

I understand.

Do you want me to remotely connect?

Kind regards,

Jeffrey

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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