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I loaded the Kodiak disk, and can't run the printer. Hp

Customer Question
I loaded the Kodiak...

I loaded the Kodiak disk, and can't run the printer

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Hp deskjet 2542

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Everything. for a while my screen said no dll

Submitted: 10 months ago.Category: Printers
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Answered in 2 hours by:
10/2/2017
Technician: Tech Ben, Information Systems Manager replied 10 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Printers
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today. Can you please let us know if you are using a PC or a Desktop, Windows or a Mac.

Thanks,

Kumar

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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