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My cannon printer pima with serial ACMY78422 stopped

Customer Question
My cannon printer pima...

My cannon printer pima with serial ACMY78422 stopped working. Why?

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

It's a Cannon PIXMA MG5320 printer. It's about 2 yrs old

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I've had zero problems with the printer

Submitted: 10 months ago.Category: Printers
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Answered in 18 minutes by:
10/2/2017
Technician: Karthik, Engineer replied 10 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 10 months ago

Before we proceed further, I would like to ask you few question about this problem. May I know how long you are facing this issue?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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