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Sorry to trouble you with such a trivial question - how may…

Customer Question
Sorry to trouble you...

Sorry to trouble you with such a trivial question - how may I purchase an operator's manual for my Pixma MG3620?

Technician's Assistant: Can you guesstimate how old the Pixma is? And has this happened before?

This unit is brand-new and I have just installed it; my difficulty is that because of a physical handicap I find it difficult to deal with the repeated manipulations required when using the on-line instructions.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

1) HP laptop, 2) Windows 10 Home

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I don't understand your question - I simply want to buy a manual

Submitted: 10 months ago.Category: Printers
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Answered in 2 minutes by:
10/2/2017
Technician: Richard, Technician replied 10 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

I have the manual for you and have uploaded it for you.

You can download and access it from my link below

https://www.dropbox.com/s/2559gscn1st21wo/mg3600_series.pdf?dl=0

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

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Customer reply replied 10 months ago
I think you misunderstand me - I want to purchase an instruction booklet; I cannot cope with on-line instructions.
Technician: Richard, Technician replied 10 months ago

Ok, the book cannot be purchased sorry, it is always only online now.

But if you press the windows key and P you can print it

Are you able to do this?

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Customer reply replied 10 months ago
I'll try. Please let me know when we are ready.
Technician: Richard, Technician replied 10 months ago

I am ready, please go and print out the manual

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Category: Printers
Satisfied Customers: 47,537
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