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I just purchased a ET-2650 and would like to connect it to…

Customer Question
I just purchased a...

I just purchased a ET-2650 and would like to connect it to my MacBook Pro computer. Can you get me started?

Technician's Assistant: What's the make/model number of your printer? How old is it?

E

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

ET-2650. Mac. I am using a jetpack by verizon

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

There is no issue. My printer is new and I'm not sure how to connect it to my computer. I'm one of those fossils without great tech abilities

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I have not put the ink in the printer yet, because I wanted to make sure I got it connected to my computer first

Submitted: 10 months ago.Category: Printers
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Answered in 5 minutes by:
10/1/2017
Technician: Russell H., Printer and Office Tech replied 10 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,920
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

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Technician: Russell H., Printer and Office Tech replied 10 months ago

Do you want to get the printer working? usually it is best to put in the ink, make sure it can at least run a photocopy using its own controls, then when you've gotten that far, you can connect it to the computer properly. It makes sense -since without ink, it cannot print even if connected properly to the computer.

So - do you want it to work by wireless/WiFi connection?

Or, to work by a USB cable connected to the computer?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Printer and Office Equip. Specialist

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11+ yrs experience, inkjets & lasers, from huge to portable

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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