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My printer won't work. Hp officejet Pro 8600. Just did

Customer Question
My printer won't work ...

My printer won't work

Technician's Assistant: What kind of computer do you have?

Hp officejet Pro 8600

Technician's Assistant: Have you installed any updates recently?

Yes just did

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
9/30/2017
Technician: SorenX, Technician replied 11 months ago
SorenX
SorenX, Technician
Category: Printers
Satisfied Customers: 2,585
Experience: Over ten years experience troubleshooting printers.
Verified

Hi, my name is ***** ***** I'll be happy to help you today!

What happens exactly when you try to print something? Also, when was the last time you were able to print successfully?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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