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I have a letter constructed in Microsoft word but it will…

Customer Question
I have a letter...

I have a letter constructed in Microsoft word but it will not print out when I activate the Print instruction.

Technician's Assistant: What's the make/model number of your printer? How old is it?

XP-440, about 3 months old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC, Windows 7

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Started just now. I replaced a black ink cartridge yesterday and this is first time trying to print since then

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, just need some help in getting a printing done

Submitted: 10 months ago.Category: Printers
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Answered in 2 minutes by:
9/30/2017
Technician: SorenX, Technician replied 10 months ago
SorenX
SorenX, Technician
Category: Printers
Satisfied Customers: 2,543
Experience: Over ten years experience troubleshooting printers.
Verified

Hi, my name is ***** ***** I'll be happy to help you today!

What happens exactly when you try to print from Word? Does it give you an error of any kind?

Also, what version of Word are you using?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
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Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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