Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My HP office jet model 2620 recently has been taking as as 5…

Customer Question
My HP office jet model...
My HP office jet model 2620 recently has been taking as long as 5 minutes to print a business letter. Any ideas what can cause this.
Submitted: 10 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 11 minutes by:
9/30/2017
Technician: Dustin, Printer Repair Specialist replied 10 months ago
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,270
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Printers Question
Customer reply replied 10 months ago
I have window 8, so go ahead and write me back
Technician: Dustin, Printer Repair Specialist replied 10 months ago

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

Ask Your Own Printers Question
Customer reply replied 10 months ago
I could tell your no response means you wanted the 39.deal and I will not pay it so move on. You should have said so in the first place. I can put 39 on a new printer rather than pay you
Technician: Chris L., Support Specialist replied 10 months ago
Chris L.
Chris L., Support Specialist
Category: Printers
Satisfied Customers: 5,814
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello,

May I ask, when you say it takes 5 minutes to print are you talking about the time before the printer actually starts up or the actual time to print. What I am asking is when you print is there a 5 minute delay and then it prints out quickly or does it start printing right away and then takes five minutes to complete?

Also could you let me know when this started and if you are using this as a wireless or wired printer?

Thanks

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
How do I connect the hp 2620 printer office jet so I can
How do I connect the hp 2620 printer office jet so I can fax? It hasn't ever been connected since new.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Officejet takes about 30 minutes before printing my
My Officejet takes about 30 minutes before printing my document(s). I wish to correct whatever is causing the delay. Please advise. Thank you … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have an HP #4650 model It works fine when I am printing a
I have an HP #4650 model It works fine when I am printing a letter from my pc, but when I just use the printer to copy something, it takes 5 or 6 minutes I can make to have copies made as easily as cp… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do i open the back panel to clear a paper jam? Office
how do i open the back panel to clear a paper jam ? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It has stopped printing. I have a case number 5005379877. HP
It has stopped printing. I have a case number(###) ###-#### … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
I have a new HP 8610 office jet printer I bought about a
I have a new HP 8610 office jet printer I bought about a year ago, it's been stored, but lost the startup print cartridges that came with it...bought new cartridges but it keeps asking for the startup… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I installed a HP office jet 6960 all in one series, 6weeks
i installed a HP office jet 6960 all in one series, 6weeks ago. everything prints but my one web site Illinois Vital records System ivrs . When i try & Print i get a message Citrix EMF Viewer does not… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Just setting-up Iconia One 10 B3-A40, looking at manual!! Do
Just setting-up Iconia One 10 B3-A40, looking at manual!! Do not see anything about printing. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I've got a paper jam. HP Office Jet Pro 8710. 2-3 yrs old.
2 minutes pressed print and got jam took out part of paper from back, but some still in there which I can't see from front or back of printer … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
How can I download printer assistant for my 8610. Office Jet
Issue for a long time. I need to get the printer assistant on my computer so I can delete files being printed … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
94 satisfied customers
HP ofice jet proX476dw mfp scanner is scaning with a dark
HP ofice jet proX476dw mfp scanner is scaning with a dark column down the page … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My printer said there is a problem with the print head
My printer said there is a problem with the print head oxc19aoo13 … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need somebody speak Spanish. Second, my problem is that my
First, I need somebody speak Spanish. Second, my problem is that my printer (HP Office Jet 4650) don't print my letters that I write in my CP ( LONOVO). Plase my English is very bad, I need your indic… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Second opinion] i was just onto you [email protected] and
Second opinion] i was just onto you [email protected] and waiting for an answer but it would not let me in with the password ***** use … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I recently replaced my Deskjet66600 all in one with a HP
I recently replaced my Deskjet66600 all in one with a HP oj4650. My question is will I be able to install it o os Vista. I tried to install it on os XP and it wouldn't work. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
My HP Office Jet 4650 will only print out one color at at
My HP Office Jet 4650 will only print out one color at at time from a stored document with has both black and colored lettering. I tried the standard "pull the plug out for 15 minutes" strategy which … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Ink is fresh and has recently been replaced. All cartridges
Ink is fresh and has recently been replaced. All cartridges are in securely. When it prints, it comes out in faxed light grey, not black as it should be. Any ideas? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
I cant find office jet 3830 in the list of drivers to
I cant find office jet 3830 in the list of drivers to download ? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x