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Tryin. Cannot get my printer to work. Lenovo laptop. Today,

Customer Question
Cannot get my printer...

Cannot get my printer to work

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Lenovo laptop

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Today, printer seems to be offline

Submitted: 10 months ago.Category: Printers
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Answered in 4 minutes by:
9/30/2017
Technician: Shefin, Printer and Office Equip. Specialist replied 10 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the make and model number of your printer?

May I know the operating system you are using? Is it Windows 10?

How do you connect the printer to the computer? Using USB cable?

Thank you.

Shefin

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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