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Epson v700 photo scanner will not scan. Epson perfection…

Customer Question
Epson v700 photo scanner...

Epson v700 photo scanner will not scan

Technician's Assistant: What is the machine's exact make and model? And can you guesstimate how old it is?

Epson perfection v700 photo about 7 years?

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Windows 7 professional HP Pavilion Elite HPE series

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

About 6 months ago while I was scanning the light returned to the starting position and when I tried to do another scan it made a buzzing sound the red light on the power button flashes red and scanner no longer scans..

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I want to speak with someone who knows scanners not printers.

Submitted: 10 months ago.Category: Printers
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Answered in 3 minutes by:
9/30/2017
Technician: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin, Printer and Office Equip. Specialist
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