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My printed copies are very light, particularly the areas…

Customer Question
My printed copies are...

My printed copies are very light, particularly the areas that are supposed to be red text. I have a 9320CW. I just replaced the magenta, cyan and yellow cartridges and still have same sympton

Technician's Assistant: What's the make/model number of your printer? How old is it?

MFC 9320CW It is probably at least five years old.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

The latest mac operating system.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It has been developing over time. The printer does not get heacy use. Could be a month or more.

Submitted: 10 months ago.Category: Printers
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Answered in 15 minutes by:
9/29/2017
Technician: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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