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I can not print anything. WF 2650 about 2 years. PC OS. For…

Customer Question
I can not print...

I can not print anything

Technician's Assistant: What's the make/model number of your printer? How old is it?

WF 2650 about 2 years

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC OS

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

For months to almost years. Nothing happened before that I recall.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No. Thank you!

Submitted: 10 months ago.Category: Printers
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Answered in 2 minutes by:
9/29/2017
Technician: Eric, Technician replied 10 months ago
Eric
Eric, Technician
Category: Printers
Satisfied Customers: 5,217
Experience: I am an Android App Developer with a strong knowledge of Personal Electronic Devices.
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Hi! My name is ***** ***** I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:

  • The offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept a request for one if you wish, but you do not have to.
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  • I will keep helping you until your question is answered, please ask as many follow up questions as you want to by replying below
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Technician: Eric, Technician replied 10 months ago

Would you mind if we begin a secure remote assistance session? By doing that, I am able to connect with you and work on resolving the issue personally. This can save a lot of time and headache, especially if you are not fluent with technical terms or printer repairs.

The secure remote session is 100% guaranteed, meaning if I cannot resolve the issue, you are entitled to a full refund. We can begin the session now, at a time of your choosing, or you can reply and tell me you would rather just get instructions from me here.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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