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I have an error message of B200. Can this be remedied over…

Customer Question
I have an error...

I have an error message of B200. Can this be remedied over the phone or do I need to buy a new printer

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

MX882

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just turned my printer on 1 hour ago and got the message. Tried unplugging the power and got same message

Submitted: 10 months ago.Category: Printers
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Answered in 5 minutes by:
9/28/2017
Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,253
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 10 months ago

How old is the printer?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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