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I recently received a color cartridge for my HP Envy 5660
I recently received a color cartridge for my HP Envy 5660 when I didn't need one. But I am getting low on the black cartridge and I do not have one. How can I get a black cartridge sent to me now. … read more
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Ameen Khan
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I just replaced my cartridge....black I believe and shortly
I just replaced my cartridge....black I believe and shortly thereafter replace cartridge msg came on...I do not have another cartridge here. This has never happened before. Please advise. Thank you,Cy… read more
Nathan
Nathan
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The printer continuing to show “checking ink cartridge”. The black ink cartage was low and change with a new cartridge. … read more
Nathan
Nathan
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I removed the cartridges in order to replace them and can't
I removed the cartridges in order to replace them and can't get them reinstalled. … read more
Specialist Sean S.
Specialist Sean S.
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New /w cartridge installed, tape removed .. makes correct
new b/w cartridge installed , tape removed .. makes correct noises but paper comes out blank. cartridge icon shows low ink ! … read more
Josh
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My printer number is HP Envy 7640 that I bought at Best Buy
Hi John. My printer number is ***** Envy 7640 that I bought at Best Buy and I need to order ink but I don't know which Ink to order. Can you help me? … read more
Louie
Louie
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I put in new ink and it still wont print or fax or anything,
I put in new ink and it still wont print or fax or anything … read more
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Nathan
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Ink level low/not sure if requires black or colour ink, HP
ink level low/not sure if requires black or colour ink … read more
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Jeffrey B
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Well, we own an hp 4510/4620. The printer is not printing.
Well, we own an hp 4510/4620. The printer is not printing. At first thought the cartridges were perhaps dried out. Just replaced the black cartridge but still does not print. The Fax feature does work… read more
Ng Chip Loon
Ng Chip Loon
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I need to know how to change the ink cartridge. How do I
I need to know how to change the ink cartridge. How do I stop the cartridges in the middle of the printer as I can change the cartridge?? I find the printer seem to take the cartridges too far to the … read more
Michelle
Michelle
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Bachelor's Degree
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Trying to insert new black ink. Is the printer off or on?
trying to insert new black ink. Is the printer off or on? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I have a HP Office Jet Pro 8630. The ink cartridges have
I have a HP Office Jet Pro 8630. The ink cartridges have just been replace with HP products. The K message black ink is saying it needs replacing still and wont work … read more
Quiksilver07070
Quiksilver07070
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It is new, and I don't know how to change the ink on the
It is new, and I don't know how to change the ink on the printer. It it an HP Envy 7640 … read more
Josh
Josh
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When trying to print document it starts printing but it
when trying to print document it starts printing but it shows printing but does not print on paper, only blank paper comes out. … read more
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Jason Jones
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My hp color laserjet 2840 won't print black when trying to
My hp color laserjet 2840 won't print black when trying to print a color page. It prints black fine if i send a page in grey scale and no color. If I use the printer's color copy option the same resul… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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PRINTER INK EXPERT PLEASE....I need to know if the composition
PRINTER INK EXPERT PLEASE....I need to know if the composition / formula of the black ink used in a HP 6840 printer is the same ink as in the HP Envy 120. I have aftermarket ink that works perfectly i… read more
Richard
Richard
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I have replaced the ink -- both color and black when it says
I have replaced the ink -- both color and black when it says they are out and this time black was out -- but it still says the same ink levels and won't and don't ask if they are new. It's printing bl… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
3,487 satisfied customers
I have an HP Photosmart C6300 All in One Series printer. My
I have an HP Photosmart C6300 All in One Series printer. My question is regarding the 2 black ink cartridges. One is the black photo cartridge. How can I tell which black cartridge is out? When I take… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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DIploma in Computer Hardware

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Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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