Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Does not recognize its driver. WF Pro 4630. Windows 10.

Customer Question
Does not recognize its...

Does not recognize its driver

Technician's Assistant: What's the make/model number of your printer? How old is it?

WF Pro 4630

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Windows 10

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I think i let a unathrized user in and i think he did something

Submitted: 10 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
9/27/2017
Technician: SorenX, Technician replied 10 months ago
SorenX
SorenX, Technician
Category: Printers
Satisfied Customers: 2,540
Experience: Over ten years experience troubleshooting printers.
Verified

Hi, my name is ***** ***** I'll be happy to help you today!

Are you trying to print and it's just not printing? Or what exactly is happening?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Whenever i try to fax, i get the error "cannot queue any
Whenever i try to fax, i get the error "cannot queue any more jobs". ONLY when I'm trying to send one. The printer works fine and I can receive faxes. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
549 satisfied customers
I have a Epson WF-4630 and cannot get it to print from rear
i have a Epson WF-4630 and cannot get it to print from rear tray … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My WF 4630 is print too light to read on about every 7th
My WF 4630 is print too light to read on about every 7th line … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I trying to print some things and its telling me to see the
i trying to print some things and its telling me to see the paper rear whatever that is … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
549 satisfied customers
I'm getting an error message - cannot recognise maintenance
Hello. I'm getting an error message - cannot recognise maintenance box. Please install it correctly. Maintenance box T6710 … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have Nitro Pro 11. I'm scanning with an Epson WF-4630 All
I have Nitro Pro 11. I'm scanning with an Epson WF-4630 All in One Printer. Scans are washed out, grainy, unacceptable. This printer scanned perfectly with my previous computer running Adobe Acrobat. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Got a new computer cant sync printer to it...epson 4630. Wf
got a new computer cant sync printer to it...epson 4630 … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
It says Document Capture Pro not found. My WF 4630 is hooked
It says Document Capture Pro not found. My WF 4630 is hooked to one computer only USB and Windows 10. I know I downloaded it Did it disappear? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an Epson WF-4630 that keeps telling me it has a paper
Hi. I have an Epson WF-4630 that keeps telling me it has a paper jam. I checked the path, it's clear I cleaned it up with compressed air I tried installing new ink cartridges … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
I have two printers Epson WF-4640 and just got a WF-4630 The
I have two printers Epson WF-4640 and just got a WF-4630 The 4640 has a cable 4630 wifi. i set up the 4630 it showed a successful setup. When I try to print on the 4630 I get this message Print Error … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I'm trying to hook up a WF-3640 printer to my MacBook Pro. I
I'm trying to hook up a WF-3640 printer to my MacBook Pro. I bought the printer about a year ago, but I'm just trying to hook it up now. I can't get my Mac Book to recognize the printer on the list of… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
It received a warranty replacement WF-4630 printer. Got the
It received a warranty replacement WF-4630 printer. Got the windows setup to recognize the printer and it works. I cannot get the printer to print from my Iphones or Ipads. The previous printer did al… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I have a Workforce Pro WF-4630. It stopped printing from
I have a Workforce Pro WF-4630. It stopped printing from documents on my PC. Says that it is offline. When I troubleshoot, it says the printer is off when it is actually on. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Have epson WF 4630 connected via to LEADER tablet computer
have epson WF 4630 connected via to LEADER tablet computer and it will scan documents but will not print. Can you tell me what to do. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
I can't change the year in the fax header - it shows 2015. I
I can't change the year in the fax header - it shows 2015. I have spent several hours trying to change the year to 2016. I have an Epson Workforce Pro WF-4630. I have used system administration; commo… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I am trying to install an epson wf 4630 with no luck, i have
i am trying to install an epson wf 4630 with no luck … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I have an Epson WF-4630 and it's giving me the error code
i have an Epson WF-4630 and it's giving me the error code 0x97. Says to turn off and on but does not resolve. It continues to only print the first 1/3 of the page and stops. Any suggestions? I've done… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Have an Epson Workforce Pro WF 4630 and change double sided
Have an Epson Workforce Pro WF 4630 and change double sided copy to off, but resets back to double sided. Can't get it to stay on OFF for double sided copy.… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x