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I have a wf 2450 serial #QKEY590239 that I is connected by…

Customer Question
I have a wf...

I have a wf 2450 serial #QKEY590239 that I is connected by wifi to the computer. it does print, but when I right click the scanner icon, then click open, the messages says cannot communicate with the scanner. please help so that I can change some settings.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Epson WF 2540

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Not sure. quite a while I think.

Submitted: 10 months ago.Category: Printers
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Answered in 4 minutes by:
9/27/2017
Technician: Dustin, Printer Repair Specialist replied 10 months ago
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,276
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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