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My printer stops 3/4 way while printing. This issue started…

Customer Question
Hi... my printer stops...

Hi... my printer stops 3/4 way while printing. This issue started a week ago

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

WF100

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

I've only had it for approx... 6 weeks

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Purchased brand new

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I use it for travel/ work

Submitted: 10 months ago.Category: Printers
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Answered in 1 minute by:
9/27/2017
Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,251
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 10 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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