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I an getting an error 70 what does this mean. Its a Brother…

Customer Question
I an getting an...

I an getting an error 70 what does this mean

Technician's Assistant: What's the make/model number of your printer? How old is it?

Its a Brother LC61 Series I inherited from Dad Don't know the age Model MFC-790CW

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc lap top --

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just happened was working just fine

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No Thank- you

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
9/26/2017
Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,658
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 11 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Ask Your Own Printers Question
Customer reply replied 11 months ago
Let me check One sec
Yup problem still their
Technician: Josh, Technician replied 11 months ago
Ask Your Own Printers Question
Customer reply replied 11 months ago
what next
Technician: Josh, Technician replied 11 months ago
Ask Your Own Printers Question
Technician: Josh, Technician replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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