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I can not get the top feeder to work only the bottom one is…

Customer Question
I can not get...

I can not get the top feeder to work only the bottom one is taken paper but it will not print

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Cannon ip4600

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac sorry

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just tried to use my printer i have been carrininng in around in the trunk of my car all summer just try to use it to print my meds

Submitted: 10 months ago.Category: Printers
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Answered in 3 minutes by:
9/26/2017
Technician: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Customer reply replied 10 months ago
Just started today i have not used it for 5 months
Customer reply replied 10 months ago
its ok thanks for trying Kris
Technician: Kris R, Computer Hardware Engineer replied 10 months ago

Are you giving up? I am not?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Experience: Working as tech support specialist with a worldwide computer manufacturer.

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