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I was trying to print on cardstock and I got a message that
I was trying to print on cardstock and I got a message that there is a paper jam. I followed the instructions on the screen. I can not find any paper that is jammed anywhere, and I have removed the re… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I had a paper jam now it won't work gives error report.
I had a paper jam now it won't work gives error report … read more
Kris R
Kris R
IT Manager
Computing
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I have been trying to print and it keeps saying error code
I have been trying to print and it keeps saying error code 5100. there is no jammed papers in printer, the alarm light flashes with green lite flashing. Picture is misaligned. When I try to align it w… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I have a Workforce 325 printer/scanner/copier - it has been
hello Pearl, I have a Workforce 325 printer/scanner/copier - it has been working great for me for several years - while printing a document, I ran out of ink. I turned the machine off. Bought more ink… read more
Tech Ben
Tech Ben
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Trouble with the MX472 printer. I had a paper jam, reached
Trouble with the MX472 printer. I had a paper jam, reached in to remove paper and apparently touched something that I was not supposed to touch. … read more
Richard
Richard
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IT Manager, Consultant
14,691 satisfied customers
CLEARED A JAM BUT STILL SHOWING 5100 CODE. FEED PATH APPEARS
YES FEED PATH APPEARS TO LOCKED / BLOCKED - PWR INDICATOR IS FLASHING LED WINDOW STILL SHOWS CODE 5100 - AMBER TRIANGLE IS STILL FLASHING - CANON MODEL MX472 - CAN NOT BE SURE MORE MATERIAL REMAINS INSIDE - … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
It is giving me a code of 5100 and it sounds like there is a
It is giving me a code of 5100 and it sounds like there is a jammed piece of paper inside the printer. I cannot see it from the paper tray. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
Had a paper jam on pixma mx459. canon pixma mx459 - cleared
canon pixma mx459 - cleared out jam and keep getting code 5100 … read more
Josh
Josh
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Associate Degree
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Error message on printer MG4260 "Support Code 5100" I have
Error message on printer MG4260 "Support Code 5100" I have switched off unit multiple times cleared the paper jam no paper remaining in unit. Support Code 5100 remains… read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
cannotget the computer to print... the paper run through and comes out
cannotget the computer to print... the paper run through and comes out blank...it printed the document one time and was low in ink so I replaced and the paper just runs through with nothing on it. Als… read more
Michael T
Michael T
1,587 satisfied customers
I had a paper jam about a month ago, and now I keep getting Error 5100 and an alternating
I had a paper jam about a month ago, and now I keep getting Error 5100 and an alternating green power light and Error XXXXX XXXXXght every few minutes while trying to print. It then won't print until … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
my cannon mp830 is bending the left corner and garbling my
my cannon mp830 is bending the left corner and garbling my paper; it keeps coming up with a 5100 error code; I shut it down, turn it back on; it prints the first page correctly, the next 2 or 3 have b… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I have an Epson Stylus Photo R2400 Printer. Recently, I had
I have an Epson Stylus Photo R2400 Printer. Recently, I had a paper jamb. Got some out and hit the paper eject button. Heard a grinding sound. Got the rest out and now it won't print. Sounds like it c… read more
Bernie
Bernie
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Bachelor's Degree
1,997 satisfied customers
I had to replace the cartridges in my all in one HP Pinter
I had to replace the cartridges in my all in one HP Pinter and now they won't click back in place as required. It was working fine with no problems except it ran low on both ink cartridges. I put them… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
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My MX310 printer is constantly showing the alarm light on.
My MX310 printer is constantly showing the alarm light on. I've reset the printer (power off), replaced the ink cartridges and there no paper jams. The printer receives faxes but only prints 1/5th of … read more
Billie
Billie
Diploma in public relations and adv
16 satisfied customers
My Canon MP470 says error code 5100 and it wont allow me
My Canon MP470 says "error code 5100" and it won't allow me to do anything with it. What is it's problem? That number is XXXXX listed in the manual.… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
This is the first time Ive turned on my printer. I followed
This is the first time I've turned on my printer. I followed the instructions in the booklet, but as soon as I pressed the power button the orange alarm light started flashing and it says on the scree… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
CanonMP510 I had a paper jam, and when i removed the paper
CanonMP510 I had a paper jam, and when i removed the paper two small pieces tore off and stayed. by taking the back piece off i was able to carefully remove these. But the error message 5100 still sho… read more
James
James
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Bachelor's Degree
11,237 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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DIploma in Computer Hardware

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Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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