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The orange light keep blinking and I'm trying to use this…

Customer Question
The orange light keep...

The orange light keep blinking and I'm trying to use this wireless printer I cant even get it to print.

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Canon-Pixma, MG3022

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC, I have not tried it on my mac yet because I don't use it often . it is a cheap computer called Acer

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just plugged it in to the wall outlet. I turned it on a the orange light started blinking

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No I just want to be able to print wireless

Submitted: 10 months ago.Category: Printers
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Answered in 22 minutes by:
9/26/2017
Technician: Karthik, Engineer replied 10 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 10 months ago

You don't have to worry about this problem, We will provide you the answer for your question.

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Technician: Karthik, Engineer replied 10 months ago

Before we proceed further, I would like to ask you few question about this problem. Have you tried make any changes on the printer? for example: Changing the ink cartridges or changing roller etc..

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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