Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
I have a an HP printer E910a wide and print head is stuck
I have a an HP printer E910a wide and print head is stuck and won't move back and forth. I get error message that paper is stuck...but not so. I have checked and rechecked. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
248 satisfied customers
I have a HO Officejet Pro 6835 the paper keeps jamming and
I have a HO Officejet Pro 6835 the paper keeps jamming and will not print.Saying paper jam. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
My printer indicates that there is a paper jam,. I have
My printer indicates that there is a paper jam,. I have check every place but no jam. It will not go back to a printing mode. I have turned off the printer five times, but it will stay on the message … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
My printer says there is a paper jam and to open the rear
My printer says there is a paper jam and to open the rear access panel. I can't find a "panel" on the back and nothing seems to open up. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
Paper jam. 3to 4 months old HP OFFICEJET PRO 6835, DELL
paper jam. JA: What's the exact make and model of your printer, and can you guesstimate how old it is? Customer: 3to 4 months old HP OFFICEJET PRO 6835 JA: What kind of computer are you printing from … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I purchased a HP Office jet pro 6835 last Dec. Almost year
I was gone for a month and when I returned it would not copy. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an HP Officejet Pro 6835. I recently put my 3rd set
I have an HP Officejet Pro 6835. I recently put my 3rd set of ink cartridges in the printer. The colored ink works but the black will not print. These are HP ink cartridges. I bought a new black ink c… read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
My HP Officejet 6700, has a permanent paper feed error
My HP Officejet 6700, has a permanent paper feed error message that I can't clear dispite there being no visible paper issue. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My 9 month old HP Officejet Pro 6835 printer just stopped
My 9 month old HP Officejet Pro 6835 printer just stopped working and error message appeared: "There is a problem with the print head". I put in new ink cartridges and nothing happened. What do I do n… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Officejet Pro 6835 e-all-in-one printer has been working
My Officejet Pro 6835 e-all-in-one printer has been working well and suddenly is giving me a printer status report that "A problem exists with printhead". I have turned off printer as per suggested se… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I just purchased a HP officejet 6835 @ 's Wholesale Club in
I just purchased a HP officejet 6835 @ Sam's Wholesale Club in Beaumont, TX. The Sam's Tech service worked w/me and could not resolve the issue of: Paper Jammed in printer - clear the jam - then touch… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
My HP OfficeJet Pro L7680 is giving me a "clear paper jam"
My HP OfficeJet Pro L7680 is giving me a "clear paper jam" message. I've taken it all apart and there is no paper jammed anywhere in it. But it won't seem to reset. I have also shut down and unplugged… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Have an HP Officejet Pro 8500 printer. Had a paper jam and
Have an HP Officejet Pro 8500 printer. Had a paper jam and a small piece is still inside the printer and can't get to the piece of paper and the paper jam message won't clear.… read more
Thomastech
Thomastech
IT Manager
Associate Degree
16 satisfied customers
I have an HP Officejet Pro 8500A that I bought about 2 months
I have an HP Officejet Pro 8500A that I bought about 2 months ago. It had a paper jam, that I cleared, and now I am still getting the "Carriage Jam" warning. I have been through the printer multiple t… read more
tekbabe
tekbabe
Technical Support Coordinator
Associate Degree
290 satisfied customers
I have an HP OfficeJet Pro L7780 All-in-One printer. The display
I have an HP OfficeJet Pro L7780 All-in-One printer. The display is indicating a Paper Jam. There is no jammed paper in the printer that I can find but I can't clear the error message to reset the pri… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
HP Office Jet Pro 8500 A909g It keeps giving me the message
HP Office Jet Pro 8500 A909g It keeps giving me the message that there is a paper Jam and there is no paper jammed. (I don't think that there ever was.) I have taken the back off; clicked "ok"; turned… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a new HP Officejet Pro 8500A e-all in one. I have
I have a new HP Officejet Pro 8500A e-all in one. I have had continious error messages regarding "Paper Jam". The unit has had continual paper Jam's. At this juncture there are NO paper Jams but the u… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a HP Oficejet Pro L7680 All in one, and apparently a
I have a HP Oficejet Pro L7680 All in one, and apparently a piece of paper jammed and one of the paper guides (I'm guessing), its a little black thingy with rollers and has a spring attached at the ba… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x