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Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 13529
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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Italian? Workforce WF5690. Mac. OSX BETA. When I try to

This answer was rated:

Italian?
JA: What's the make/model number of your printer? How old is it?
Customer: Workforce WF5690
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: OSX BETA
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: When I try to print , I see this error
Customer: replied 21 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 21 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Dustin and other Printers Specialists are ready to help you
Customer: replied 21 days ago.
TKS
Customer: replied 21 days ago.
Hey are you on line????

I am.. just a moment

Customer: replied 21 days ago.
Ehi it' s about 20 minutes I'm waiting. I've to go out for work. Whayt's the matter????

For us to connect.. I first need you to download and install the free program on this page.

http://www.teamviewer.com/en/index.aspx

Once installed, run the team viewer program.

It will show you a connection code, and a password.. I need you to send both of those to me as a reply here, and then I will be able to connect.

Thank you,

Dustin S.

Customer: replied 21 days ago.
My ID is 945 477 017PASSWORD *****
Customer: replied 21 days ago.
Have you received?
Customer: replied 21 days ago.
Ehi???? Are you on????

keep teamviewer open, im updating the app now and should be connecting in a moment

Customer: replied 21 days ago.
Ehi??? I've to go... where are you????? It's about 30 m minutes I'm waiting....

connected

Customer: replied 21 days ago.
Ehi???
Customer: replied 17 days ago.
bad service. Continue to promise a few minutes to resolve. it took us almost an hour. it required me to remotely connect. 30 minutes x connect. it has changed the settings and then it is unplugged without loosing the loop that I solved then alone. Definitely not advising