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Need ink. learning to use HP instant ink service. diid my…

Customer Question
Need ink. learning to...

Need ink. learning to use HP instant ink service. diid my fat thumb hit wrong key?

Technician's Assistant: What's the make/model number of your printer? How old is it?

One month old HP office jet 4650

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac Also about one month old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Ab out one week. bought an instant ink enrollment card $4.99 per 100 pages rhought it would be more convent than running out to Best Buy or staples when I run out of ink

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Nothing else for today

Submitted: 10 months ago.Category: Printers
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Answered in 5 minutes by:
9/25/2017
Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,218
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 10 months ago

If you are enrolled in the program then HP will send you the ink cartridges when your printer needs more ink. You will receive the ink in the mail

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Technician: Josh, Technician replied 10 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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