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It says paper jam.. but I cant see any paper, and i've even
It says paper jam.. but I cant see any paper, and i've even takem all the paper out of the printer & it still says jamm. I boght some canned air & sprayed but it still says jam. Any suggestions beside… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
Printer says "printer error, turn the power off and on
printer says "printer error, turn the power off and on again." Which we have done several times and it continues to say the same thing each time. … read more
Harry
Harry
133 satisfied customers
I was trying to print on cardstock and I got a message that
I was trying to print on cardstock and I got a message that there is a paper jam. I followed the instructions on the screen. I can not find any paper that is jammed anywhere, and I have removed the re… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
The printer says paper jam. There was no jam, so I turned it
the printer says paper jam. There was no jam, so I turned it off and turned it on again. then a paper came thru...shows no signs of any jam. It still gives the same message....whats the remedy? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Have an Epson WF 3620 and find that unless I'm using heavy
Have an Epson WF 3620 and find that unless I'm using heavy paper stock in the top feeder, lighter paper gets jammed up. No crinkling, no tearing, simply doesn't pass through. … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
97 satisfied customers
It is giving me a message that the paper is jammed and to
HI. It is giving me a message that the paper is jammed and to turn it off, but there is no paper jam I have turned it on and off multiple times but I keep getting the same message … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
The machine says to remove jammed paper, but I cannot find a
The machine says to remove jammed paper, but I cannot find a jammed paper. I took out the "back" but no papers were visible. I do not understand the reference to open the driver--couldn't find anythin… read more
Richard
Richard
Technician
49,277 satisfied customers
I own a workforce 3620, sorry ...I ran out of CYAN ink..upon
sorry ...I ran out of CYAN ink..upon replacing the cartridge I got an error message stating that there was a paper jam...there is no paper jam on March 8 I downloaded the latest Epson update my MAC OS system is 10.6.8 ------------------serial number of printer --------------------- is SEDY340224...it is approximately 18 months old … read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
I tried to set up my workforce wf 3620 to print 110x220
I tried to set up my workforce wf 3620 to print 110x220 envelopes. it wold not print and kept saying paper problem even though I set up the envelopes correctly in the tray. Now it will not print any t… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
I get error code 97 when I try to print, this happen also
I get error code 97 when I try to print, this happen also when I try to copy from the glass. … read more
Mr.Med
Mr.Med
1,340 satisfied customers
My Epson printer, WF-3620 does not work and makes a horrible
My Epson printer, WF-3620 does not work and makes a horrible noise when I try to connnect. It says Error Code : OXE5..… read more
Thomastech
Thomastech
IT Manager
Associate Degree
16 satisfied customers
I have code OxE5 on my printer. I cannot get it cleared off
I have code OxE5 on my printer. I cannot get it cleared off and cannot print anything as of now.… read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
Epson - workforce 520 printer troubleshooting printer error
epson - workforce 520 printer troubleshooting printer error see documentation auto answer light blinking wifi ethernet light blinking on button light blinking not able to print… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
527 satisfied customers
I own an Epson Workforce 610 Series. Just recently, there was
I own an Epson Workforce 610 Series. Just recently, there was a paper jam. I removed the jammed paper then restarted the printer. There is an audible sound like the gears are stuck on something. I've … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I was using my Epson WorkForce 610 printer when the paper jammed.
I was using my Epson WorkForce 610 printer when the paper jammed. I removed the paper but cannot print again as the message read, "A printer error has occured. Turn power off and then on again. For de… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have the epson 600. I got the paper out and it still says
I have the epson 600. I got the paper out and it still says that it is jammed.What do I do next… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
Epson Workforce 600 paper jam message. No paper was ever jammed
Epson Workforce 600 paper jam message. No paper was ever jammed in my year old printer.Suddenly it said "Paper is jammed..." and won't print. this is a common problem with many having the exact same p… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
My Epsom Workforce 600 printer jammed. I turned off the printer
My Epsom Workforce 600 printer jammed. I turned off the printer and cleared the jam. However when I turned it back on, it still said I had a jam. I looked all over again and found no jam. I have tried… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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