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We replaced the drum. Now everytime we copy the paper jams.
hi! We replaced the drum. Now everytime we copy the paper jams. It can receive papers without jamming exc for the last few pages. Thoughts? Brother MFC 7860 DW … read more
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Harry
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Cannot remove cartridges - tooo low down in holder. Xp-830.
cannot remove cartridges - tooo low down in holder … read more
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Richard
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My printer is Brother MFC J 825 DW. used to work fine. Not
my printer is Brother MFC J 825 DW. used to work fine. Not used for about 14 months. turns on but will not produce printed copy. so I installed all new cartridges (black plus three colors). still will… read more
Quiksilver07070
Quiksilver07070
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Associate Degree
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I have a Brother MFC - 7840W All in-one and the paper got
I have a Brother MFC - 7840W All in-one and the paper got jammed while printing paper from the bottom tray. The copier copies okay but the next paper from the tray gets jammed. The message is jam insi… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Brother laser printer, Model No. MFC-7860DW and
I have a Brother laser printer, Model No. MFC-7860DW and have had it for approx. 3 years. I cannot use the copy function when using the document feeder. I keep getting an error message that paper is j… read more
WesPCDr
WesPCDr
Master's Degree
170 satisfied customers
I HAVE A BROTHER MFC 7840W AND THE ENVELOPPE WILL NOT PRIN
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Expert
Expert
magicolor 2430DL prints config.sheet okWhen asked to print
magicolor 2430DL prints config.sheet ok When asked to print test sheet goes thru motion but no print on paper .Message comes up Media Jam Fuser .But paper has passed thru Have same problem on two prin… read more
Tim W.
Tim W.
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Associate Degree
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I have a Brother MFC-5890CN. Its been working perfectly until
I have a Brother MFC-5890CN. It's been working perfectly until a paper jam yesterday. I removed the jam and the feed is fine, but now the BLACK ink will not print. It only printed portions of a docume… read more
Nathan
Nathan
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I have a 3 in one fax, scanner and printer model MFC-8710. My
I have a 3 in one fax, scanner and printer model MFC-8710. My copies jammed earlier today. I pulled out the paper. I turned off the machine and turned it back on. It will not copy or fax. When I try t… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a Brother MFC290C and when I try to print it says idle.
I have a Brother MFC290C and when I try to print it says idle. It goes thru all the motions but the page is blank.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
once data is received, printer pulls a sheet of paper part
once data is received, printer pulls a sheet of paper part of the way thru the printer, then indicates a jam. I open the back panel remove the jam. closer the panel, lift the top cover by the tabs and… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My brother MFC-J825 DW printer will not print. The message
My brother MFC-J825 DW printer will not print. The message on the screen reads: Unable to Print 76. It then leads me with several directions to remove jammed paper from the printer. I removed the jamm… read more
Shefin
Shefin
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Engineering Diploma
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My Brother MFC-5890CN acts like it is printing a document but no ink or print on paper. C
My Brother MFC-5890CN acts like it is printing a document but no ink or print on paper. Copies print no problem. It's just when I send a doc to print.… read more
jjjjm2011
jjjjm2011
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Associate Degree
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My brother MFC-J825 DW printer will not print. The message
My brother MFC-J825 DW printer will not print. The message on the screen reads: Unable to Print 76. It then leads me with several directions to remove jammed paper from the printer. I removed the jamm… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
John, The machine is not printing it goes through the motion
John, The machine is not printing it goes through the motion of printing but there is nothing produced . It has ink so that is not a reason… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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I have a HP PSC 1610 all in one printer. It suddenly stopped
I have a HP PSC 1610 all in one printer. It suddenly stopped printing, though it goes thru all the motions, no ink is on the page. I changed ink cartridges, nothing. Any help appreciated! Bob… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
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I have a MFC 5440CN Brothers Printer. When I try to print
I have a MFC 5440CN Brother's Printer. When I try to print it goes thru all the printing motions but no ink on the paper. I have just replaced all the cartridges and still no ink. What can be wrong an… read more
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Robert Preston
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Associate Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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