Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please remove all of the ink cartridges and insert them back firmly into the carriage then close the lid
With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
Yes, I am here.
Please allow more than 1 minute to see your response and type a reply back.
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one. You can purchase a new one for around $50-$60 at a local electronics store such as Best Buy.
You're welcome! I apologize that I had to deliver the bad news but I appreciate your patience and understanding.
Please use the star rating at the top to rate our session as 5 stars and press Submit so that I am credited with helping you.