Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi,I'm sorry about the issue. What is the make / model of your Internet modem/router device?
What happens when you go through the wireless icon / Wireless Setup Wizard option on the printer screen? Is there any error or message?Please reply at the box below. Thank you.
Can you please check at the back / bottom of your internet modem / router device(s) for the model of it?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=1de26285-df12-4281-8674-ba3ce8b43137, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.