Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
My ho envy 7640 has the wrong fax number. how do I correct
My ho envy 7640 has the wrong fax number. how do I correct it? … read more
Sheri
Sheri
Bachelor's Degree
749 satisfied customers
I am having trouble with printing messages from my Toshiba
I am having trouble with printing messages from my Toshiba lap top computer on my HHP ENVY 7640 printer. The HP has been connected to the computer through Wi Fi. I had received a message to update my … read more
Cody
Cody
Computer Science
2,527 satisfied customers
It needs new ink; i have the cartridges, but i don't know
it needs new ink; i have the cartridges, but i don't know how to insert them. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have a HP Envy 7640 printer and I'm having problems
Hi John. I have a HP Envy 7640 printer and I'm having problems scanning to my computer. I worked with the Geek Squad yesterday and they fixed it so I can scan from my computer but it still will not sc… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My HP Envy 7640 will not turn on. I can see that it has
My HP Envy 7640 will not turn on. I can see that it has power by the green LED light on the back of the machine. I used the machine yesterday to print many 4 x 6 pictures and it worked great. I just c… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My printer, Envy 7640 will not come on line. I have run
My printer, Envy 7640 will not come on line. I have run through the helping information on the printer, but it still won't come on line. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I was having problem with printer, so I decided to uninstall
I was having problem with printer, so I decided to uninstall it without knowing that I lost my installation disc. what do I have to do to obtain a copy or reinstall my printer … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I recently purchased a HP ENVY 7640. I am on a monthly plan
I recently purchased a HP ENVY 7640. I am on a monthly plan for ink cartridges. I received my first replacements and installed the last week. After making a few copies, I received a message saying tha… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor's Degree
262 satisfied customers
I have two HP printers. One is a Laser Jet Pro 400 series;
I have two HP printers. One is a Laser Jet Pro 400 series; the other is HP Envy 7640. Neither one will respond when I ask it to print a document or an e-mail that I need to keep … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I just purchased an HP Envy model 7640. I have it all hooked
I just purchased an HP Envy model 7640. I have it all hooked up and connected for wireless. I'm trying to print a photo from my computer and it wants me to send it as a fax. Am I not doing something r… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I cannot print documents. Screen shows HPD50A9B (HP ENVY
I cannot print documents. Screen shows HPD50A9B (HP ENVY 7640 SERIES) and then, for first time ever, shows User Intervention. This is a message not seen before as printer has been functioning perfectl… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
For some unknown reason I can no longer print from my
For some unknown reason I can no longer print from my desktop. WIN 10 recognizes my printer (HP Envy 7640) but error message comes up when I try test print "printer settings user interface has stopped… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Multifunction Printer,Copier, Scanner HP ENVY 7640
My Multifunction Printer,Copier, Scanner HP ENVY 7640 e-All-in-one Series … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have an HP ENVY 7640 printer scanner. When ever I scan on
I have an HP ENVY 7640 printer scanner. When ever I scan on to a memory stick each page of the scan of the document is a separate scan (document). What do I need to do to have the entire document scan… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have an HP Envy 7640 that is linked via wifi to my hp
I have an HP Envy 7640 that is linked via wifi to my hp laptop that runs windows 10. I cant make either the fax or scan functions work on the printer. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Hewlett-Packard - Enterprise WSD Multi-Function Printer,
Hewlett-Packard - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Print - HP ENVY 7640 series - Error 0x800f020b … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Recently changed the ink cartridges in my printer (HP ENVY
recently changed the ink cartridges in my printer (HP ENVY 7640 all in one) printer now refuses to print...fax mode appears on screen followed by "printer fails to respond" … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Just purchased HP Envy 7645 e-all-in-one printer to use with
Just purchased HP Envy 7645 e-all-in-one printer to use with my 21 inch iMac desktop computer with OS X Yosemite 10.10.3, but Maverick is the newest Mac version mentioned in the direction pamphlet. Wi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x