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I bought a 62xl color and black cartridge on July 10 @
I bought a 62xl color and black cartridge on July 10 @ Office Depot. I loaded the color cartridge in my HP ENVY 7645 Printer, did the test and it seemed to work fine. The black was not replaced as the… read more
Harry
Harry
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I have 3 unopened black ink cartridges and am in DIRE need
I have 3 unopened black ink cartridges and am in DIRE need of color ink. Why and I not being shipped the color cartridges and how quickly can I get one? … read more
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I purchased HP ink cartridge at Office Depot yesterday. It
I purchased HP ink cartridge at Office Depot yesterday. It was a combined pack of 61 (black and tri-color). Our printer type is listed on the side of the box and it is exactly the same as purchased si… read more
Harry
Harry
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Printer (hp envy 5660) connected and runs ,but no print on
printer (hp envy 5660) connected and runs ,but no print on the page … read more
Shefin
Shefin
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I just opened a new genuine HP 62XL cartridge to put in my
I just opened a new genuine HP 62XL cartridge to put in my HP Envy 5660 printer, and it didn't work. Looked at it, and all the ink was oozing on the bottom of the cartridge. … read more
Richard
Richard
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I just got a new hard drive for my HP computer, which seems
I just got a new hard drive for my HP computer, which seems to be working fine now. However, my HP Envy printer 5660 is not printing. The message screen says "Remove & reinstall the indicated ink cart… read more
Sudipto
Sudipto
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I removed the cartridges in order to replace them and can't
I removed the cartridges in order to replace them and can't get them reinstalled. … read more
Specialist Sean S.
Specialist Sean S.
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I just changed the black cartridge on my HP Envy 5660
I just changed the black cartridge on my HP Envy 5660 printer which I think was low and now cannot print. I will say sometime cartridges are missing. When I open the top, the color cartridge is loose … read more
Jeffrey B
Jeffrey B
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My printer up and I want to make a copy but I push 1 copy
my printer up and I want to make a copy but I push 1 copy color and where it says start but nothing happens … read more
Sudipto
Sudipto
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I have a new HP Envy 5660 wireless printer but it will not
I have a new HP Envy 5660 wireless printer but it will not accept the color and black cartriges that came with it, they will not fit in the slots. … read more
Damian Costa
Damian Costa
Owner
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The printer started printing just lines across the page, I
The printer started printing just lines across the page, I replace the black cartridge and it started indicating the cartridge was missing or defective and wouldn't print at all, I reseated all cartri… read more
Sudipto
Sudipto
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Why has my HP 930C printer stopped printing in colour, by this,
Why has my HP 930C printer stopped printing in colour, by this, I mean on the test sheet after cleaning the contacts I only get black and mauve colours showing… read more
Wendell Huneycutt
Wendell Huneycutt
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Associate Degree
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Lexmark S405 reoccurring printing problem: does not print black
My 9 month old Lexmark S405 has had a reoccurring printing problem. Twice now in the past 2 months, it does NOT print any of the black ink areas of my document??? I am a graphic designer and I need to… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a PhotoSmart printerD7460 almost 3 years old, & an HP
I have a PhotoSmart printerD7460 almost 3 years old, & an HP Pavilion, 64 bit, Windows 7, about 6 months old. When I first got the computer, I had to go online to an HP site to d/l software that would… read more
Freddy M.
Freddy M.
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I have a HP Color LaserJet CM2320nf MFP and when I changed
I have a HP Color LaserJet CM2320nf MFP and when I changed the Black Cartridge the error code Remove Shipping lock from black cartride appears. I already removed all the shipping locks, not sure what … read more
Richard
Richard
Retired
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hi, i have a mits cp9600dw printer and appear to have a fault. when
hi, i have a mits cp9600dw printer and appear to have a fault. when printing in colour all appears to be ok if printing in greyscale 8bit the image look blurry and colour do not look correct.… read more
Freddy M.
Freddy M.
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I have an Epson Workforce 600. I ran out of black ink and
I have an Epson Workforce 600. I ran out of black ink and pulled the TO971 cartridge. and installed the 68 cartridge. The machine did some checking and said to replace the following ink cartridges <… read more
James
James
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11,237 satisfied customers
Hi, I have Officejet Pro K550 which prints erratically and
Hi, I have Officejet Pro K550 which prints erratically and now is not responding to the print command (the file goes to the print queue). I have run the clean printheads twice, I reinstalled the drive… read more
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Andy
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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