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Need your help? How am I going to solve this please,

Customer Question
Hi, need your help...

Hi, need your help? How am I going to solve this please, "C:\WINDOWS\Twain_32\E510 series\C.ISDS.ds......" thanks.

Technician's Assistant: What's the make/model of your device? How old is it?

PIXMA E510 series model 2012?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just a month?

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I think that's it. Thanks.

Submitted: 7 months ago.Category: Printers
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Answered in 3 hours by:
9/24/2017
Technician: Syseng, Engineer replied 7 months ago
Syseng
Syseng, Engineer
Category: Printers
Satisfied Customers: 7,577
Experience: Microsoft Certified with over 17 years experience in system integration and development
Verified

Hello,

My name is David.

What is the name of the operating system on your computer (such as Windows 10, 8 or 7)?

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Technician: Syseng, Engineer replied 7 months ago

Hello,

Do you still need assistance?

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John
John, Computer Science Engineer
Category: Printers
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