Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Does not print. Epson xp-410 1 year. Both. 2 weeks

Does not print Technician's...

Does not print

Technician's Assistant: What's the make/model number of your printer? How old is it?

Epson xp-410 1 year

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Both

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2 weeks

Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
9/24/2017
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,544
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

Is the printer connected to the computer with a USB cable? or is the connection wireless?
Please reply at the box below. Thank you,

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,544
Experience: Troubleshoot printers, scanners, etc.
Verified
Viet - Printer Tech and 87 other Printers Specialists are ready to help you
Ask your own question now
Customer reply replied 12 months ago
no error message... connected by USB
Customer reply replied 12 months ago
what do you think is the problem
Customer reply replied 12 months ago
hellol

Thank you. On your Windows PC computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=d0a92dbd-f348-463d-8400-4a62919fddbf
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Printers Question
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,544
41,544 Satisfied Customers
Experience: Troubleshoot printers, scanners, etc.

Viet - Printer Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
It wont print. Epson XP-410. FO For a couple of weeks. It
It wont print. JA: What's the brand and model of your printer? Customer: Epson XP-410 JA: How long has this been going on with your XP-410? Customer: fO For a couple of weeks. JA: When did you last up… read more
Cody
Cody
Computer Science
2,523 satisfied customers
My Epson symbol has disappeared from the bottom of my
My Epson symbol has disappeared from the bottom of my screen. How to get it back? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have XP-410. About 4 years old. When I place copy on glass
I have XP-410. About 4 years old. When I place copy on glass surface and ask it to copy a sign appears "copy/photo paper; with result of slow copying. Never used to do so. How can I get it back to nor… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Epson will not print text (see your answer 5 year ago)
My Epson will not print text (see your answer 5 year ago) but I can print jpg, etc … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
Son Epson xp-630 I have replaced all ink cartridges and it
son Epson xp-630 I have replaced all ink cartridges and it will not recognize that the cartridges have been replaced and will not print. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
After I repeated installings of all the cartridges, the
After I repeated installings of all the cartridges, the message: "Cannot recognize the following ink cartridge(s). Try installing them again. PBK 410, 410XL … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
614 satisfied customers
I have an Epson XP-410. It's worked fine for the past two or
I have an Epson XP-410. It's worked fine for the past two or three years that I have it. All of a sudden I get a message on my PC that the printer is off when I try to print something, and it's on. So… read more
Cody
Cody
Computer Science
2,523 satisfied customers
MY Epson XP 410 printer needs its ink cartridges replaced I
MY Epson XP 410 printer needs its ink cartridges replaced I have purchased them but there are no instructions and Ive … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
My Epson xp-410 keeps dropping off line. Sometimes it will
My Epson xp-410 keeps dropping off line. Sometimes it will print, but a minute later it doesn't print. when I check what's printing it says the printer is offline. Shutting it down and starting back u… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I think I have a clogged head. The printer does not seem to
I think I have a clogged head. The printer does not seem to be printing black. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Neither my nx110 or xp-410 will work with my new windows 10
neither my nx110 or xp-410 will work with my new windows 10 laptop. Any solution other than a new printer? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
Can,t get my printer to printer put in all but black jets
hi john can,t get my printer to printer put in all but black jets yesterday and now it won,t print it,s a epson xp-410 joan … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Why does my epson xp-410 printer sometimes print an f as an
why does my epson xp-410 printer sometimes print an f as an upside down question mark … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor's Degree
103 satisfied customers
I have a new HP all-in-one and I needed to put in new ink
I have a new HP all-in-one and I needed to put in new ink cartridges in my Epson XP 410, The ink levels are high and the colors other than black print, but the black doesn't print. I did a nozzle chec… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have the Epson XP-410 and it is not printing. I have all
Hello- I have the Epson XP-410 and it is not printing. I have all new cartridges in. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Epson 410 I cannot get it to print from my Mac Pro laptop,
epson 410 I cannot get it to print from my Mac Pro laptop … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I have an Epson xp 410 connected wirelessly with an hp
Hi, I have an Epson xp 410 connected wirelessly with an hp laptop runnin win 10. My printer suddenly won't print and I get the message: printer is in an error state. I have had printer and win 10 for … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
Bachelor's Degree
41,544 satisfied customers
I have an EPSON ALL IN ONE PRINTER XP-410. MEMBER OF OUR
I have an EPSON ALL IN ONE PRINTER XP-410 .I AM A MEMBER OF OUR LOCAL KNIGHTS OF COLUMBUS and I need to print out next years membership cards . The card # ***** ***** . the problem that I have is that… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x