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Error code 1007. paper is in the bottom tray. the top tray
error code 1007. paper is in the bottom tray. the top tray is for photo paper & i don't want to print from that tray. how do i get the Canon 920 to print from the bottom tray? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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I have a Canon MX922. It keeps telling me to put paper in
I have a Canon MX922. It keeps telling me to put paper in the second (upper) tray (the small paper tray). I want the letter size tray (the bottom tray) to be used but I don't know how to switch it to … read more
Viet - Computer Tech
Viet - Computer Tech
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Is it possible to get a paper tray for a mx922 that will
is it possible to get a paper tray for a mx922 that will handle legal size paper? … read more
Handy--Andy
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Despite printing 4 x 6 photo printer from my new MX920 Canon
Despite printing 4 x 6 photo printer from my new MX920 Canon printer before, this time it gives me error message 1007/no paper in tray. It should be loaded properly...I set the guides on the upper hal… read more
David L
David L
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The error message 1007 keep asking me to load paper in the
the error message 1007 keep asking me to load paper in the upper cassette when I have paper in the lower cassette How do I clear the error message? … read more
R Hefner
R Hefner
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I have a 920 x 2. I'm trying to print an 8.5 x 11 doc, but
I have a 920 x 2. I'm trying to print an 8.5 x 11 doc, but the printer keeps defaulting to the top tray, which does not take 8.5 x 11 paper. The top tray is empty, but it won't default to the bottom t… read more
Pete
Pete
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Have a Canon MX922 printer. Want to print on 5.5x8.5 paper.
Have a Canon MX922 printer. Want to print on 5.5x8.5 paper. paper should go in the lower cassette, but how do I orient the paper in the cassette? When I hit Print, the printer says there's no paper in… read more
Joel Kalman
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My printer is printing on both front and back when I want 2
My printer is printing on both front and back when I want 2 individual pages. … read more
Viet - Computer Tech
Viet - Computer Tech
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It says i do not have paper in upper tray i don't use upper
it says i do not have paper in upper tray i don't use upper tray … read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
From the upper cassette with a custom sized card? Canon
The only cassette that the printer with accept is the lower cassette. I want two print to my own cards that are 61/2 X43/4 … read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
I have a MX922 printer and when I tell it to print it is
I have a MX922 printer and when I tell it to print it is trying to pull paper from the upper tray instead of the lower tray. How do I make it stop that and pull from the lower tray like it should be a… read more
Russell H.
Russell H.
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How do I print envelopes from my Cannon MX922 printer. I
How do I print envelopes from my Cannon MX922 printer. I have removed the paper and loaded it with the size 0 envelopes and adjusted the plastic guides to fit and it will not print...it keeps telling … read more
Sudipto
Sudipto
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I keep getting code error 1007 indicating there is no paper
I keep getting code error 1007 indicating there is no paper in the upper tray. I only have paper in the lower tray because I don't use the upper tray for regular printing. I've put a lot of paper in t… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I have a new cannonPixma MX922. I keep getting the error
Hi! I have a new cannonPixma MX922. I keep getting the error message top cassette empty but I am trying to print a full page from my ipad from the LOWER tray. How can I correct this? I DO NOT want to … read more
Kris R
Kris R
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Keep getting paper jam error but there is no paper jam.
Keep getting paper jam error but there is no paper jam. … read more
Quiksilver07070
Quiksilver07070
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Trying to print small envelopes from the upper tray in Canon
Trying to print small envelopes from the upper tray in Canon Pixma 922, the print a\dialog box won't allow me to choose the upper tray though I have selected envelopes in the media type dialog box … read more
Robert M.
Robert M.
Bachelor's Degree
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Error message 1017 on canon pixma mx922, "paper tray empty",
Error message 1017 on canon pixma mx922, "paper tray empty", even though there is paper in the tray. This happens when sending print command from Apple devices (iPhone 6 and iPad). No error message wh… read more
Martin
Martin
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I own a brand new MX922 and all of a sudden I am getting Support
I own a brand new MX922 and all of a sudden I am getting Support Error Code 1007. Paper tray is full and shut completely. Can you please advise.... Thanks! Mark ***-***-****… read more
Russell H.
Russell H.
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

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Russell H.

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Md. Sadique

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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