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Quiero conectar una MacBook a mi impresora Epson L380. La…

Customer Question
Quiero conectar una MacBook...

Quiero conectar una MacBook a mi impresora Epson L380. La conecto y mi Mac parte reconocerla pero a la hora de imprimir sale la hoja en blanco.¿Que debo hacer?

Technician's Assistant: What's the make/model number of your printer? How old is it?

The printer is an Epson L380 brand new.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

My computer is the very small lap top MacBook, relatively new, I think it uses OSX El Capitan version 10.11.6

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It happened when I tried to print a page from my Mac. The printer receives de printing order from my Mac but the page comes blank.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so

Submitted: 10 months ago.Category: Printers
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Answered in 1 minute by:
9/24/2017
Technician: Michael Hannigan, Technician replied 10 months ago
Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11,888
Experience: 25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
Verified

Hola, Mi Nombre es Michael y yo te puedo ayudar con tu pregunta.

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Technician: Michael Hannigan, Technician replied 10 months ago

Me puedes decir de que año es tu MacBook?

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Technician: Michael Hannigan, Technician replied 10 months ago

Prefieres hablar en Ingles o Español?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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