Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. Can you please do the following steps first:
- When the above steps are finished, please try the option Wireless LAN setup (or option WLAN setup) on the printer again to select / connect to your new correct network name and see if it works permanently now.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
When you did the Reset LAN settings option, it should reset the printer.
- Is the power has been disconnected from the old modem / router device?
- What's the old network name?
Please let me know. Thank you.
The name is ***** ***** the printer should not connect to it any more as you did the network reset. Can you test printing multiple things, and check?
You're welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much for your patience.
You're welcome. You too. Thank you again.