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It does not print - everything seems to be o.k. Epson Stylus…

It does not print...

It does not print - everything seems to be o.k.

Technician's Assistant: What's the make/model number of your printer? How old is it?

Epson Stylus Photo R3000 about 5 years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It balked at changing the black but then printed anyway. Everything is lit and ok but it won't print and the computer says there is a communication error

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not really

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Answered in 4 minutes by:
9/23/2017
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11,904
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Is the printer a wireless printer, or connected with USB cable?

And, can the printer do a test photocopy, one page in black text, even?

Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11,904
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified
Russell H. and 87 other Printers Specialists are ready to help you
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Customer reply replied 5 months ago
connected to USB it can do a test copy
Customer reply replied 5 months ago
I think the printer works it is nor connected maybe ? Communication error
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Russell H.
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11,904
11,904 Satisfied Customers
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable

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11+ yrs experience, inkjets & lasers, from huge to portable

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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