How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11222
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
Type Your Printers Question Here...
Russell H. is online now
A new question is answered every 9 seconds

It does not print - everything seems to be o.k. Epson Stylus

This answer was rated:

It does not print - everything seems to be o.k.
JA: What's the make/model number of your printer? How old is it?
Customer: Epson Stylus Photo R3000 about 5 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: It balked at changing the black but then printed anyway. Everything is lit and ok but it won't print and the computer says there is a communication error
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: not really

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

Is the printer a wireless printer, or connected with USB cable?

And, can the printer do a test photocopy, one page in black text, even?

Russell H. and 2 other Printers Specialists are ready to help you
Customer: replied 27 days ago.
connected to USB it can do a test copy
Customer: replied 27 days ago.
I think the printer works it is nor connected maybe ? Communication error