Printer Repair Questions? Ask IT Technicians for Answers ASAP
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With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
Please remove all of the ink cartridges and insert them back into the carriage then close the lid
Do you see any paper jam within the machine?
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one. You can purchase a new one for around $50-$60 at a local electronics store such as Best Buy.
You're welcome! I wish I had better news for you and I appreciate that you understand I am only the messenger in this bad news situation.
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