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Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 16648
Experience:  10+ years work experience.
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My Epson artisan 1430 leaves a gap when printing. I have

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my Epson artisan 1430 leaves a gap when printing. I have used up most of my ink doing head clesning.
JA: What's the make/model number of your printer? How old is it?
Customer: an epson artisan 1430, 2 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I put 2 ink in printer , magenta black It was working fine before. The print head clean shows no problems
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: I guess that's all

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I ask for you to describe the "gap" that is left on the print job a little more? What does the 'gap' look like?

I will be standing by, looking forward to your response.
Thank you,
Jason

Jason Jones and 2 other Printers Specialists are ready to help you
Customer: replied 28 days ago.
The gap is about 1". It's in the middle of the paragraph. The rest of the paragraph prints just fine.

Thank you. Let's begin the remote help session now.

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Thank you for your time and patience today.

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